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Shipping & Returns

運輸與退貨

Shipping Policy

Free Shipping for ALL orders with minimum charge

Any orders with Frozen items, a £5.99 charge will be added automatically to the cart

凡訂單達最低消費,即可享全單免運費

如訂單內含有急凍貨品,系統會自動加收 £5.99 急凍包裝服務費。

Manchester 

BL4-5|M1-4|M12-19|M27-M29|M30|M32-34|M38|M44|M46|WA3|WA14-15|WN2|WN7

Minimum order (After discount): £40

Delivery day: Saturday

Delivery time: 12:00 - 15:00

以上地區, 請直接 WhatsApp 我們作特別安排

For the above areas, please WhatsApp us directly for special arrangements

UK-wide

Minimum order (After discount): £60

Delivery day: Wednesday - Friday
Delivery time: Depends upon third party courier

Payments

We accept the following payment methods

  • VISA

  • Mastercard

  • AMEX

  • PayPal

  • Bank Transfer

  • CASH (paid in shop with special discount)

Return & Exchange Policy

You can request a refund by contacting us at info@genkimarket.co.uk / WhatsApp @ +447436674983 within 24 hours since the relevant delivery

NO Exchange unless the products was damaged when open the box with Video as proof 

你可以喺收貨後24小時內,透過電郵 info@genkimarket.co.uk 或 WhatsApp(+447436674983)聯絡我哋申請退款。

⚠️ 唔設換貨服務,除非開箱時發現貨品損壞,並提供影片作證。

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